Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-the-springs-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring a secure online experience while you interact with our website, applications, services, and products. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

However, please be aware that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our practices when:

  1. You use our applications or services as an authorized user, creating an account, or downloading software.
  2. You visit our websites, including linked pages, and interact with their content.
  3. You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information to enhance your experience and provide quality services. The types of data we gather include:

  1. Account Information: Details related to your user account creation, including usernames, email addresses, and passwords (hashed and salted for security).
  2. Payment Information: Data needed for processing transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of purchases, transaction history, and financial details for accounting and analytics purposes.
  4. Purchase Information: Details about products or services bought from us, including quantities, prices, and delivery information.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Information about your geographical location when using our GPS-enabled services or applications.
  7. Feedback: Responses to surveys, reviews, or comments you provide to help us improve our products and services.
  8. Social Media Information: Content you share with us via social media platforms, including public posts and direct messages.
  9. Product Information: Data about the products you interact with, view, or purchase on our platform.

We obtain this data through various methods, including user input forms, account creation processes, automated tracking technologies (cookies, device identifiers), and third-party data providers.

Cookies

We use cookies to enhance your experience and analyze website performance:

  1. Strictly Necessary Cookies: These ensure basic functions like login, session management, and security.
  2. Preference Cookies: Tailored settings and preferences are stored to provide a personalized experience.
  3. Analytics Cookies: We use these to collect statistics about how our websites and services are used, helping us improve content and functionality.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to accompany minors while using our online platform.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request for the deletion of your data in certain circumstances.
  • Restriction: Limitation on how we process your data.
  • Portability: The right to receive your personal information in a structured, commonly used format.
  • Objection: Ability to object to the processing of your data for specific purposes.
  • Non-Discrimination: Protection from decisions based solely on automated processing.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team at [email protected] or write to us at:

[Your Company Address]

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review this page regularly for updates.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please reach out to our Data Privacy Team using the contact details provided above.